Client: Jackson Health System
Client Challenge:
In early FY 2014, the citizens of Miami-Dade County passed a referendum to support a public bond issuance called the “Jackson Miracle-Building Bond Program” to raise capital for JHS to reinvest in its infrastructure and other targeted strategic needs. The miracle bond program was a large part of a total fundraising goal of $1.4B. Among the key projects listed as part of the Bond was the intent to make an investment to enhance access to patients in need in the Western part of Miami-Dade County since there was limited healthcare access in this growing market. The Jackson leadership team engaged the partners at Whitecap to complete a comprehensive feasibility study to determine what type of investment could be supported in that market.
The Solution:
Whitecap led a five-month process with JHS administration and UM clinical leadership to create a network strategy, clinical prioritization, facility projection, and detailed financial model with capital estimates and phasing. The analysis included a detailed physician recruitment and alignment plan with both faculty and community providers. Ultimately the study ended up with the following recommendations:
- Market demographic and market share analysis confirmed a need for a capital investment in the West Miami Dade Community near Doral
- A service prioritization analysis suggested that Primary Care, Pediatrics, Orthopedics, GI, General Surgery, and Women’s Health would anchor an initial build out of a comprehensive ambulatory facility along with a 24-bay Free Standing Emergency Department
- In conjunction with the ambulatory access, 100-bed inpatient facility would be built adjacent to meet the needs of the community and patients coming through the ED
- The entity would begin to produce positive Cash Flows in year 5 assuming several operating metrics were achieved
- Strategic success will be highly dependent on Jackson Health and the University of Miami’s ability to recruit and ramp up physicians
The Feedback:
“The Whitecap team proved themselves to be experts in understanding the intricacies and challenges posed to our system as we looked to expand into a market of need. Their team was highly responsive, knowledgeable, and utilized data to support all recommendations as appropriate. We’ve since hired them for several follow-on engagements and they’ll continue to be a trusted advisor!”
– Laura Hunter
SVP Strategy and Business Development
Jackson Health System
